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Reviewer Terms & Conditions – Code of Conduct

  1. Rule 1: Honest reviews

    All reviews must reflect genuine personal dining experiences.

    Members must never invent restaurant visits, food experiences or interactions with restaurant employees.

  2. Rule 2: Accurate visitation dates

    Members must provide the correct date on which they visited the restaurant.

    Submitting false dates is prohibited.

  3. Rule 3: Original writing

    All written reviews must be original.

    Copying reviews from Google, TripAdvisor, Yelp, social media or other websites is prohibited.

  4. Rule 4: No fake experiences

    Members must not submit reviews for restaurants they have never visited.

    Members must not pretend to have purchased food or received services they never experienced.

  5. Rule 5: Honest ratings

    Members must rate restaurants according to their genuine experience.

    Do not give a positive rating simply to please the restaurant, another member or the platform.

    Do not intentionally submit misleading negative ratings.

  6. Rule 6: No duplicate submissions

    Each member can submit only one review for each restaurant assignment unless an administrator explicitly authorises a new submission.

  7. Rule 7: Professional language

    Reviews must be respectful and relevant.

    Insults, threats, discrimination, harassment and abusive language are prohibited.

  8. Rule 8: No manipulation

    Members must not create multiple accounts to manipulate reviews, ratings, assignments or platform statistics.

    Members must not coordinate fake ratings or review campaigns.

  9. Rule 9: No misleading photographs

    Uploaded photographs must be genuine and relevant to the restaurant visit.

    Do not upload stolen photographs or images from other customers.

  10. Rule 10: No personal information

    Do not publish private phone numbers, personal addresses or confidential information about restaurant employees or customers.

  11. Rule 11: Disclosure

    Members acknowledge that their participation is part of a paid membership programme.

    Where reviews are published publicly, disclose this relationship clearly.

    Do not submit incentivised reviews to third-party platforms that prohibit incentivised reviews.

  12. Rule 12: Administrator review

    All submissions are subject to moderation.

    Administrators may approve, reject or request clarification on any submission.

  13. Rule 13: Account suspension

    Breaking these rules may result in review rejection, temporary account suspension, removal of access to assignments, permanent account termination, or investigation of suspicious activity.

    Serious violations, including fake reviews, fraudulent accounts, identity manipulation and deliberate review manipulation, may result in immediate suspension.

  14. Rule 14: Appeals

    Members may contact the administrator to appeal a suspension or rejected review.

    The administrator will assess the appeal and decide whether account access should be restored.

  15. Rule 15: Acceptance

    By registering, subscribing and submitting reviews, members agree to follow these rules.

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Google sign-ups must accept the Reviewer Terms in the dashboard before accessing assignments.